Privacy policy

Privacy policy

Last Updated: May 21, 2026

Introduction

Welcome to Pocelia.

At Pocelia, your privacy and trust are important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, create an account, make a purchase, or interact with our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of personal information:

Personal Information You Provide

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details
  • Account login information
  • Customer support communications

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages viewed
  • Shopping behavior
  • Cookies and similar tracking technologies

Order & Transaction Information

We collect information related to:

  • Purchases
  • Payment confirmations
  • Returns and exchanges
  • Wishlist and cart activity
  • Shipping details

How We Use Your Information

We use your personal information to:

  • Process and fulfill orders
  • Provide customer support
  • Improve our website and services
  • Personalize your shopping experience
  • Communicate updates and promotional offers
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations

Marketing & Advertising

We may use cookies, analytics tools, and advertising technologies to:

  • Improve website performance
  • Understand customer preferences
  • Show personalized advertisements
  • Deliver relevant marketing content

You may opt out of marketing communications at any time using the unsubscribe link included in our emails.

Cookies & Tracking Technologies

Pocelia uses cookies and similar technologies to improve functionality, analyze traffic, and personalize your experience.

Cookies may help us:

  • Remember your preferences
  • Save cart information
  • Measure website performance
  • Provide targeted advertising

You can manage or disable cookies through your browser settings.

Sharing Your Information

We may share limited personal information with trusted third-party providers, including:

  • Payment processors
  • Shipping and fulfillment providers
  • Marketing and analytics partners
  • Shopify and related service providers
  • Fraud prevention and security services

We do not sell your personal information to third parties.

Shopify Services

Our store is hosted by Shopify, which provides the ecommerce platform that enables us to sell our products and services.

Your data may be processed securely through Shopify and its affiliated services in accordance with Shopify’s own privacy practices.

To learn more, please visit:
Shopify Privacy Policy

Data Security

We implement reasonable security measures to help protect your personal information against unauthorized access, misuse, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent for marketing communications
  • Opt out of targeted advertising
  • Request a copy of your personal data

To exercise your privacy rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Pocelia does not knowingly collect personal information from children under the age of 13.

If you believe a child has provided personal information to us, please contact us so we can remove the information promptly.

International Data Transfers

Your information may be processed and stored outside your country of residence, including in the United States and other jurisdictions where our service providers operate.

By using our website, you consent to these transfers in accordance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with the revised effective date.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us:

Pocelia
1001 S. Main St. Ste 600
Kalispell, MT 59901
United States

Email: support@pocelia.com