Terms of service

Terms of service

Terms of Service

OVERVIEW

This website is operated by Pocelia. Throughout the site, the terms “we”, “us” and “our” refer to Pocelia. Pocelia offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced herein or available by hyperlink.

These Terms of Service apply to all users of the site, including without limitation browsers, customers, merchants, and contributors of content.

If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence.

You may not use our products for any illegal or unauthorized purpose nor may you violate any laws in your jurisdiction.

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted and involve:

  • transmissions over various networks; and

  • changes to conform and adapt to technical requirements.

Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission by us.

SECTION 3 - PRODUCTS AND SERVICES

Certain products or services may be available exclusively online through the website.

We make every effort to display product images and colors as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect product colors.

We reserve the right to:

  • limit product quantities

  • discontinue products

  • modify pricing

  • refuse orders at our discretion

All product descriptions and pricing are subject to change without notice.

SECTION 4 - ORDERS AND BILLING

We reserve the right to refuse or cancel any order placed with us.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

Prices displayed on the website do not include customs duties, import taxes, or additional international fees unless otherwise stated.

Customers are responsible for any customs or import charges imposed by their local government.

SECTION 5 - SHIPPING AND DELIVERY

Shipping and delivery times are estimates only and are not guaranteed.

Pocelia is not responsible for delays caused by:

  • shipping carriers

  • customs inspections

  • weather conditions

  • high demand periods

  • logistics disruptions

  • events beyond our reasonable control

Risk of loss and title for purchased items pass to the customer upon delivery to the shipping carrier.

Customers are responsible for providing accurate shipping information at checkout.

Pocelia is not liable for lost packages caused by incorrect or incomplete shipping addresses.

SECTION 6 - RETURNS AND REFUNDS

Please review our Refund Policy for detailed information regarding returns, refunds, and exchanges:

https://pocelia.com/policies/refund-policy

For customers located in the European Union, eligible orders may be canceled or returned within 14 days of delivery in accordance with applicable EU consumer protection laws.

Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.

SECTION 7 - INTELLECTUAL PROPERTY

All content on this website, including logos, graphics, text, images, product descriptions, and website design, is the property of Pocelia or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, modify, copy, or exploit any content without prior written permission from Pocelia.

SECTION 8 - THIRD-PARTY SERVICES AND LINKS

Certain content, products, and services available through our Service may include materials from third parties.

We are not responsible for examining or evaluating the content or accuracy of third-party websites and we do not warrant or assume any liability for third-party materials or websites.

Accessing third-party websites is at your own risk.

SECTION 9 - PRIVACY POLICY

Your submission of personal information through the store is governed by our Privacy Policy:

https://pocelia.com/policies/privacy-policy

By using our Services, you acknowledge that your information may be processed by Shopify and related service providers for order fulfillment, payment processing, fraud prevention, and customer support purposes.

SECTION 10 - OPTIONAL TOOLS

We may provide access to third-party tools over which we neither monitor nor have any control.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties of any kind.

SECTION 11 - USER COMMENTS AND FEEDBACK

If you send creative ideas, suggestions, proposals, reviews, or other materials, you agree that we may edit, copy, publish, distribute, and otherwise use them without restriction.

We are under no obligation:

  • to maintain comments in confidence

  • to compensate for comments

  • to respond to comments

We reserve the right to remove content we determine to be unlawful, offensive, defamatory, obscene, or otherwise objectionable.

SECTION 12 - PROHIBITED USES

You are prohibited from using the site or its content:

  • for unlawful purposes

  • to violate regulations or laws

  • to infringe intellectual property rights

  • to spread malware or malicious code

  • to collect personal information unlawfully

  • to spam, phish, scrape, or exploit the website

We reserve the right to terminate your use of the Service for violating prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available” without warranties of any kind, either express or implied.

We do not guarantee that:

  • the service will be uninterrupted

  • the service will be secure

  • the service will be error-free

  • results obtained will be accurate or reliable

Some jurisdictions do not allow limitations on implied warranties, so certain exclusions may not apply to you.

SECTION 14 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Pocelia shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising from your use of the Service or products purchased through the Service.

This includes, without limitation:

  • lost profits

  • lost revenue

  • lost data

  • replacement costs

  • shipping delays

  • customs delays

SECTION 15 - INDEMNIFICATION

You agree to indemnify and hold harmless Pocelia and its affiliates, partners, employees, and service providers from any claim arising from your breach of these Terms or violation of any law or third-party rights.

SECTION 16 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Montana, United States.

Any disputes relating to these Terms shall be resolved exclusively in the courts located in Montana, United States.

SECTION 17 - CHANGES TO TERMS

We reserve the right to update, modify, or replace any part of these Terms of Service at any time.

Changes will take effect immediately upon posting on the website.

Your continued use of the website following any changes constitutes acceptance of those changes.

SECTION 18 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to:

Pocelia
Email: support@pocelia.com
Website: https://pocelia.com

Business Address:
1001 S. Main St. Ste 600
Kalispell, Montana 59901
United States